Resume
May 2023 to PresentStiles MachineryField Service Technician- Installation, training and repair of wide belt sanders and spray finish equipment for the woodworking industry.
- In-depth understanding of what customers want to achieve and what is needed to get them there.
- Electromechanical work on customers machines in person or over the phone
- Ability to work solo or as part of a team in order to complete projects on time and budget.
November 2021 to May 2023Timesavers IncField Service Technician
- Installation, training and repair of wide-belt sanders and grinders at customer sites.
- in-depth knowledge of the processes needed in order to achieve the desired finish for wood or metal processing.
- Setup of equipment to factory specifications
- Siemens, Mitsubishi, as well as other touch screen input training.
- Electro-mechanical work consisting of voltages ranging from 24 vdc to 480 vac.
- Strong ability to read and interpret both US and European schematics.
May 2015 to October 2021Hans Weber Sales and Service CorpCustomer Service Manager
- Installation and training for wide belt sanders and grinders for all of North and Central America.
- Responsible for the day to day scheduling and travel of the other service technicians within the region.
- Responsible for solving customer issues in a timely manner, often dealing with international issues.
- In depth knowledge of Siemens controls and drives, as well as Danfoss, and Toshiba.
- Often the project manager on large installations, from ordering to final multi week start ups.
- Teaching and instructing large groups of people how to achieve the desired results they are seeking.
- In depth knowledge of the wood sanding and metal finishing industry.